Contact us

We’re here to help and answer any questions you might have. Whether you need support with an order, have a question about our molds and kitchen accessories, or simply want to share your experience with our products, we’d love to hear from you. Our team aims to respond as quickly as possible during business hours.

  • Email: service@flamelley.com

  • Phone: +852 3118 2422

  • Company Name: King Tak Hong Porcelain Company Limited

  • Company Address: 128 Queen’s Road East, Wan Chai, Hong Kong

  • Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)

If you’ve already placed an order, please include your order number in your message so we can assist you more efficiently.

Thank you for choosing flamelley. We look forward to connecting with you and helping you find your favorite pieces!